japanese knives and more は、現在準備中です。

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Company Name

Nagano Global LLC ナガノ・グローバル合同会社

Seller

長野剛

Seller's Address

〒1820021

Tokyo調布市調布ケ丘

Contact

Hours & Shop Information

営業時間:12pmー5pm
定休日:毎週土曜日&日曜日、祝日

NAGANO GLOBAL LLC
〒182-0021 東京都調布市調布ケ丘1-35-6 電話 042-488-1515 FAX 042-488-1516
1-35-6 Choufugaoka Choufushi, Tokyo 1820021 Japan

ATHENS, GREECE
Ippokrateios Politia, Afidnai Attica 19014 Greece +31 6980-134134

www.naganoglobal.com shopmail@naganoglobal.com​
Facebook https://www.facebook.com/1132917300055772

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Oversea Customers: please read the notes below on Our Payment/Shipping/Refund Policies.

Japanese Knives and more.com was established by Nagano Global LLC.

We are committed to promoting Japan made High-Quality Products such as Knives made in Sakai City, Seki City, and Tsubame City where are considered as Japan's most prestigious knife making cities as well as Arita Porcelains from Arita City to all over the world.

Our products are highly recommended to professionals in various fields.

Please visit our company website for more information at www.naganoglobal.com

If you would like to reach us, please use the form below to contact us. We will get back to you as soon as possible.

About Price

販売価格は、税込み表記となっております。
また、別途配送料が掛かる場合もございます。配送料に関しては商品詳細ページをご確認ください。

About Payment Billing Date

支払方法:クレジットカードによる決済がご利用いただけます。
支払時期:商品注文確定時にお支払いが確定いたします。

Shipping Date

代金のお支払い確定後、5日以内に発送いたします。
後払い決済の場合は注文確定後、5日以内に発送いたします。

Notes on Refund and Returning Goods

商品に欠陥がある場合をのぞき、基本的には返品には応じません。

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PAYMENT & SHIPPING POLICY

We use Japan's EMS or DHL for international orders.

SPECIAL NOTE for "Customs and Import Duties for International Orders"

Your order may be subject to VAT, import and/or taxes, which are levied once your package reaches your country. The custom duties and local taxes can be charged when you receive your order. It is the buyer's responsibility to pay the customs duty upon receipt of the item. These duties should be paid by recipients. We are not responsible for any custom and local duties. For more information regarding your country’s customs policies, please contact your local customs office. It is the buyer's responsibility to pay the customs duty upon receipt of the item.

EMS (The shipping fee is 10 euro flat for any order under 200 euro, the shipping fee is free for any order above 200 euro) is an insured and fast shipping method with tracking numbers. The shipping fee will be added to your order while checking out. Your order will arrive in about 12-18 business days, depending on destinations, from the order processing date.

DHL is the world's leading logistics company. We can arrange your order to be shipped by DHL if you prefer.
Please contact us before you complete your orders.

WE SHIP TO:
Greece and other countries in Europe – United Kingdom, Ireland, Iceland, Azerbaijan, Italy, Ukraine, Estonia, Austria, Netherlands, Croatia, Switzerland, Sweden, Spain, Slovakia, Slovenia, Czech Republic, Germany, Norway, Hungary, Finland, France, Bulgaria, Belarus, Belgium, Poland, Portugal, Macedonia, Malta, Monaco, Latvia, Lithuania, Liechtenstein, Luxembourg, Romania, Russia and countries in the middle east.

INVOICE will be issued only when items are purchased by credit card.

RETURN POLICY
Please contact us if the products are delivered damaged/defected or different from the item you ordered within 7days after receiving the package. For those cases, we can either refund your payment or send you the new package. NOTE: Damaged box by the local customs check will not be accepted for returning reason.

​Please make sure that the returning item must not be used and kept in the original box.
The buyer is responsible for covering the shipment fee for the return. We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

For the return, the buyer must send back the item to us by shipping method with its Tracking Number. ​

REFUND POLICY
In order to be eligible for a refund, you have to return the product within 14 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.

After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

​If you have initiated the return after 14 calendar days have passed, you will not be eligible for a refund.

If anything is unclear or you have more questions, just contact our customer support team through the form provided below.

CANCELLATION POLICY
Cancellation of the order is accepted up to 2 hours after placing the order.
Please note that we can not accept a cancellation by any of your reason after 2 hours passed from placing the order.

PAYMENT METHOD
We accept all major credit cards and Paypal only.

Please use our CART to place your order and pay through our secured site.